Privacy Policy

Chelsea Family Dentistry, PLC
Privacy Policy
Effective Date: September 1, 2026

Thank you for visiting our website. Chelsea Family Dentistry, PLC is committed to respecting your online privacy. This Privacy Policy explains how we collect, use, and protect personal information gathered through our website and our text messaging (SMS) program. Please read this policy before using the site or submitting any personal information. By using the site, you accept the practices described in this policy.

1. Information We Collect
We collect personal information such as your name, phone number, and email address only when you voluntarily submit it to us, for example through a form on our website or when you opt in to receive text messages. The information you provide is used only to fulfill your request unless you give us permission to use it in another manner.

2. How We Share Information
We may share information with government agencies or companies assisting us in fraud prevention or investigation, when permitted or required by law, or when investigating fraud that has already taken place. We also use other businesses to perform certain services for us, such as maintaining our website, providing email and messaging services, and processing inquiries. We provide personal information to those businesses only when it is necessary for them to complete a requested transaction or otherwise perform their duties.

We will not sell or share your personal information with third parties or affiliates for marketing or promotional purposes. Text messaging opt in data and consent are excluded from all sharing described in this section and are never shared with third parties, as explained in Section 5.

3. Website Usage Data
We may collect statistical, non personal information about the use of our site, such as how many visitors view a specific page, how long they stay, and which links they select. We use this information to understand which areas of the site are most useful and to improve the site for our visitors. This data may be used to describe the use of our site to third parties or in response to a government request, but it will not personally identify you or any other visitor.

4. Links to Other Sites
Our site may contain links to other websites that are outside of our control. These websites may send their own cookies, collect data, or request your personal information. Please review the privacy policies of those sites before using them. We are not responsible for the privacy practices of other websites and cannot guarantee the security of any information collected on them.

5. Text Messaging (SMS)
This section explains how we collect, use, and protect information when you opt in to receive text messages from Chelsea Family Dentistry, PLC.

Information We Collect
When you opt in to receive text messages, we collect:
• Your mobile phone number
• Your consent to receive text messages, including the date, time, and method of your opt in

How We Use Your Information
We use this information to:
• Send appointment reminders and confirmations
• Respond to your questions and communicate with you about your care and account
• Send office updates, promotions, or other relevant content, only if you have agreed to receive them

Sharing Your Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt in data and consent; this information will not be shared with any third parties.

Opting Out and Help
You can opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance, or call us at (734) 475 8500. Message and data rates may apply. For full program details, see our SMS Terms and Conditions at https://www.chelseafamilydentistry.com/sms-terms-and-conditions/

6. Data Security
We use reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure.

7. Your Health Information
This policy covers our website and text messaging program. Protected health information related to your dental care is handled as described in our Notice of Privacy Practices, which is available at our office or upon request.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date and will apply only to information collected after the change. Please review this policy periodically.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Chelsea Family Dentistry, PLC
123 South Street
Chelsea, MI 48118
Phone: (734) 475 8500